Guide For Small Business Owners: Developing Trust in the Workplace

Developing trust in the workplace

What is one of the most important factors you need to accomplish when you run a business? That is, building trust in the workplace.
And why is this important? Well, it’s a common notion that the trustworthiness of each team member at a company is the basis for smooth business growth and employee motivation. Successfully competing against rivals, creating meaningful products, building rewarding marketing campaigns – all of this simply won’t work without trust. When responsibilities are spread among several members of your company, a business leader needs to trust that each employee will get their job done, or everything will unravel. If they don’t trust you, how can you trust them?

Let’s dive into how you can build trust inside your organization.

Be Open And Transparent About Current Company’s Climate And Future Vision

Leadership role model for employees

It’s simple, lead by example. You have to be a role model for your employees. Trust in the workplace is the first step toward successful business. If employees see that you are not delivering on your promises and sticking by your words, then they will do the same. If somebody of authority tries to convey a message but never really stick to it, this leads to an ambiguous interpretation of the message and makes the employees question trust. That is why business owners should be emanate consistency and authenticity as their consistent characteristic from the very beginning.

Delegate More To Your Employees

Team works on business strategy
Another important factor that has an impact on building trust is to start TRUSTing your employees. My apologies for tautology but you have to start believing in your coworkers by delegating a variety of important duties to them. Stop acting like you are the smartest one in the room and start giving opportunities to your employees to make decisions. When you do this, they start feeling like they have a voice in the company and that their ideas and visions have meaning.. This is when you spark a sense of excitement and influence on your team. The more they feel engaged in the process the more sincere, open, and dedicated to the organization they become. Therefore, do not hesitate to give your workers more control over things than they have at the moment.

Promote Your Vision Within Your Organization

Manager promotes the business strategy
Consistently emphasizing and promoting credibility is one of your most important tasks as an employer. This includes incorporating trust as one of the company’s internal values. However, those values should be visualized and frequently exposed to employees. A great example of this is a common practice that lots of companies nowadays exploit – adding an abundance of posters to jazz up their office interior. You can use that real estate to communicate your values in a funky way. An upside of this strategy is the frequency with which those posters are observed by everyone in a company. And this is what makes it hard to forget. Therefore, your postulates become deeply embedded on a subconscious level of your team.

Keep Track Of Your Employees’ Behaviour And Respond With Appropriate Rewards

Leadership motivates and encourage employees

Rewarding your employees is another way of establishing a sense of belonging. After you have successfully communicated your transparency, showcased the qualities that you have been consistently diffusing within your organization, it is about time you started evaluating how your techniques are performing. This type of analysis is rather qualitative than quantitative. One of the behavioural techniques that can possibly be used is known as “artificial crisis”. As the owner of multinational company Global Spirits Evgeniy Cherniak once put it: “if there is no crisis in your company, create one and see who is worth what”. An advantage of this technique is that you can observe how each of your employees would react to a situation when difficulties arise and at the same time witness their actions in a real-time setting. This can provide enormous insight into who you can trust and who you can’t. Start your successful story by building trust in the workplace and drive employee engagement and motivation.

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